Community Guidelines
Standards for behaviour and content on palflip. Apply to all users — Creators and Brands — across profiles, Campaigns, Deliverables, chat, and messages. Incorporated into the Terms of Service and work alongside the Acceptable Use Policy.
1. Behave respectfully
Treat other users professionally. Do not harass, threaten, intimidate, dox, or coordinate attacks (including mass-reporting or "raids"), and do not post hateful, discriminatory, or abusive content. Keep campaign chat on topic and free of spam, solicitation, and unsolicited promotion.
2. Be honest and authentic
Do not deceive, impersonate, or manipulate. Do not create fake accounts, inflate views or engagement, or misrepresent who you are or your relationship to a Brand or Creator.
3. Reviews and ratings
Reviews of managers must be honest and reflect genuine experience — palflip only allows a creator to review a manager who has actually paid them. Disclose any connection that could influence a review. Do not post fake, incentivised-for-a-fake, or retaliatory reviews, and do not include private information or external links.
4. Earnings and results claims
If any of your content makes claims about income or results (yours or a Brand's):
- It must be truthful, not misleading, and not imply that unusual results are typical.
- You must have a reasonable basis for the claim.
- Account for costs when talking about gross income.
- Follow advertising and consumer-protection law.
Palflip does not promise any earnings, views, or results to anyone.
5. Protect minors and vulnerable people
Palflip is strictly for users 18 and older. Do not misrepresent your age, help anyone under 18 use the Platform, or produce content that targets, sexualises, or endangers minors. Do not promote or glorify self-harm.
6. Enforcement
Depending on the seriousness and frequency of a breach, we may:
- remove content;
- limit your access or features;
- suspend or permanently ban your account;
- withhold, reverse, or claw back payouts and withdrawals;
- refund affected Brands or Creators; and
- pursue legal action or report you to the authorities.
7. Appeals and reporting
Report violations, or appeal an action taken against your account, through our report form or by emailing support@palflip.com, within seven (7) days of being notified. Submitting false or bad-faith reports may itself result in account action.