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Report or appeal

A person reads every one of these. Tell us what happened and we'll come back to you — on weekdays, in English.

Include the campaign name and the link to the clip, what you believe is wrong, and any evidence — screenshots, view data, or messages from the campaign chat.
The clip, campaign or profile this is about.
You're not signed in, so we need somewhere to reply. If you're appealing an account action, use the address on the account.

Before you send

Appeals against an account action should reach us within seven days of being notified — that window is set by the Community Guidelines. For a disagreement with a brand, the Disputes policy asks you to raise it in the campaign chat first and give it seven days before escalating here.

Submitting false or bad-faith reports may itself lead to action on your account.

Prefer email? Write to support@palflip.com with the same details.